Below we've answered some of the questions we're frequently asked about trading on Nadex. If you can't find an answer to your question here, please feel free to contact us.
How do I open an account?
You can open an account online in less than five minutes, 24 hours a day. Visit the Create Account page for more.
Can I try the platform?
Yes. You can open a Demo Account in less than a minute and test drive the platform for two weeks with $25,000 in practice funds. Try a Demo.
How do I use the platform?
Detailed instructions are available via the Help button after you’ve logged in to the platform. You can also learn from examples on this site or view our step-by-step guides to Binary Options and Bull Spreads.
What happens if I've forgotten my login details?
Please contact us and we’ll be happy to help.
Can I change my login details?
Yes. Once you've logged in you can change your password as often as you like by visiting My Account > Settings. Please contact us if you would like to change your username.
What happens if I enter an incorrect password?
After too many failed attempts, your access to the online trading platform will be suspended for security reasons. A message to confirm this will appear when you try to log in. Please contact us to unlock your password.
I'm using the correct login details, but nothing is happening.
You may get a blank page when logging in if your browser or security settings are not correctly configured to support our platform. Certain toolbars or plug-ins for Internet Explorer can also interfere with our live streaming data. Please see System Requirements for more information.
Can I use a Mac?
Yes, we support Macs running OS 10.4 and using Safari or Firefox browsers. Please see System Requirements for full details.
Do I need Java?
No, you don't need Java to log in. However, Java is required to use our charting package. Please see Java for Charts for more information.
How do I enable session cookies?
Our platform and application form use session cookies to store information while you click between different areas. See Cookies for more.
What are your fees?
- Account setup: Free
- Platform fees: None
- Trading fees: See Transaction Costs for full details.
How much do I need to fund my account to trade on Nadex?
To open a position, you only need to have sufficient funds in your account to cover the maximum potential loss you could incur. You can open a Binary Option or Bull Spread position with just a few dollars worth of collateral, provided your maximum risk is covered. An initial deposit of $100 to your Nadex account is required after account opening, but there is no minimum account balance that you need to maintain during trading.
How much am I risking when I make a trade?
All Nadex contracts are strictly limited risk, and the maximum risk for any contract is displayed on the order ticket before you confirm the trade. To open a trade, you have to provide your maximum potential loss as collateral, but you can never lose anything more than this amount.
Is Nadex regulated?
Nadex is subject to regulatory oversight by the Commodity Futures Trading Commission (CFTC). The mission of the CFTC is to protect market users and the public from fraud, manipulation, and abusive practices related to the sale of commodity and financial futures and options, and to foster open, competitive, and financially sound futures and option markets.
Who owns Nadex?
Nadex is a wholly owned subsidiary of IG Group, a UK-based derivatives trading company. Find out more About Us.
Where are my funds held?
Member funds on deposit with Nadex are held in segregated bank accounts at BMO Harris bank and Chase bank in accordance with CFTC Regulations.
- BMO Harris, headquartered in Chicago, is a leader in providing financial services to the futures industry. BMO Harris is an integrated financial service organization providing more than one million personal, business and corporate clients with banking, lending, investing and wealth management solutions. www.harrisbank.com
- Chase is recognized as a leading commercial bank in the financial services industry and is one of the world's largest providers of cash management services. www.chase.com
Is my personal data safe and private?
Nadex takes the security of your personal information very seriously. We use physical, electronic, and procedural safeguards that meet or exceed industry standards. We do not sell or provide your information to anyone other than our service partners (such as our settlement bank) and as required by law or regulation, and we restrict access to authorized personnel and service partners who have legitimate business requirements.