Below we've answered some of the questions we're frequently asked about trading on Nadex. If you can't find an answer to your question here, please feel free to contact us.

How do I open an account?

You can open a Nadex account online for free, in less than five minutes, 24 hours a day. Visit the Create Account page for more.

How do I deposit to and withdraw funds from my account?

To learn more about how to deposit to and withdraw funds from your account, please visit our Funding/Withdrawing page.


Can I try the platform?
You can open a Demo Account in less than a minute and test drive the platform with $25,000 in practice funds. Try a Demo.


How do I use the platform?
Detailed instructions are available via the Help button after you’ve logged in to the platform. You can also learn from examples on this site or view our step-by-step guides to Binary Options and Spreads.

What happens if I've forgotten my login details?

Click here to reset your password or retrieve your username. If you have forgotten your password and username please email customerservice@nadex.com or call 1-877-776-2339 for assistance.


Can I change my login details?

Once you've logged in you can change your password as often as you like by visiting My Account > Settings. Please contact us if you would like to change your username.


What happens if I enter an incorrect password?

After too many failed attempts, your access to the online trading platform will be suspended for security reasons. A message to confirm this will appear when you try to log in. Please click here to unlock your password.


I'm using the correct login details, but nothing is happening.

You may get a blank page when logging in if your browser or security settings are not correctly configured to support our platform. Certain toolbars or plug-ins for Internet Explorer can also interfere with our live streaming data. Please see System Requirements for more information.


Can I use a Mac?

Yes, we support Macs running OS 10.4 and using Safari or Firefox browsers. Please see System Requirements for full details.

What are your fees?

  • Account setup: Free
  • Platform fees: None
  • Inactivity fees: None
  • Trading fees: See Transaction Costs for full details.

How much do I need to fund my account to trade on Nadex?

To open a position, you only need to have sufficient funds in your account to cover the maximum potential loss you could incur. You can open a Binary Option or Bull Spread position with just a few dollars worth of collateral, provided your maximum risk is covered. An initial deposit of $100 to your Nadex account is required after account opening, but there is no minimum account balance that you need to maintain during trading.

How much am I risking when I make a trade?

All Nadex contracts are strictly limited risk, and the maximum risk for any contract is displayed on the order ticket before you confirm the trade. To open a trade, you have to provide your maximum potential loss as collateral, but you can never lose anything more than this amount.


How is the expiration value calculated?

Nadex uses the following processes to calculate Expiration Value:


Nadex Stock Indices and Commodities Contracts:

  • Take the last 25 trade prices in the underlying market
  • Remove the highest 5 prices and the lowest 5 prices
  • Take the arithmetic average of the remaining 15 prices and round to one decimal point past the point of precision of the underlying market (with the exception of Wall Street 30, which is rounded to the same point as the underlying market)


Nadex Forex Contracts:

  • Take the last 10 midpoint prices in the underlying market
  • Remove the highest 3 prices and the lowest 3 prices
  • Take the arithmetic average of the remaining 4 prices and round to one decimal point past the point of precision of the underlying market


Nadex Economic Event Contracts:

The expiration value is the figure released by the designated reporting body.


Nadex Bitcoin Contracts:

The expiration value is the last tick before expiration of the Tera Bitcoin Price Index.


The market prices we use to calculate the expiration values for Indices and Commodities contracts are obtained through a data feed from Reuters. If Reuters is unavailable, we may obtain market pricing data through Bloomberg or another data provider that we deem appropriate under the circumstances.


The market prices we use to calculate the expiration values for Forex contracts are obtained through a proprietary data feed ("NadexFX") comprised of quotes from 12 well known banking institutions. If NadexFX is unavailable, we may obtain market pricing data through Bloomberg or another data provider that we deem appropriate under the circumstances.


For more specific details, please see the individual contract in the Nadex Rules.


What is the Settlement Value?

Binary options are cash-settled contracts that settle with an all-or-nothing payout if left to expiration.


  • If the condition of the contract is achieved, the settlement value is 100
  • If the condition is not achieved, the settlement value is 0
  • It is possible to close a contract prior to expiration, either to take profits or cut losses.


Bull Spreads are cash-settled contracts with a variable, linear payout. The settlement value is obtained based on the expiration value and the floor/ceiling levels of the individual contract.


  • If the expiration value is at or below the floor level, the settlement value will be the floor level
  • If the floor level < the expiration value < the ceiling level, the settlement value = the expiration value
  • If the expiration value is at or above the ceiling level, the settlement value will be the ceiling level 


What is a Market Order with Protection (MOP)?

Nadex Market Orders with Protection (MOP) let you buy or sell with the security of knowing that you’ll only get filled at or near the current market price within a tolerance level you choose. We protect you from accidentally getting filled at a price far away from what you wanted—this is especially important in fast-moving markets.


A MOP has a built-in tolerance range, outside of which you can’t get filled. The default range is $10 for binary options and $3 for spreads. You can adjust those numbers in My Account/Settings/Preferences.


If the market price is outside this range, the order will not go through. The order will also not stay on the book as a working order. It will just get cancelled.


Here are some specifics of how the MOP works:

  • If the market order can be filled at the market price, or better, it will be filled in whole or in part immediately
  • If it can’t be filled at the market price or better, the Exchange will perform a bid/offer spread check.  If the bid/offer spread is more than 10 for binaries or 4 for spreads, then the market order will be cancelled.  However, if the bid/offer spread is acceptable, the Exchange will try to fill you within the tolerance range (default of $10 for binaries, $3 for spreads but user adjustable)
  • Whatever doesn’t get filled immediately at the market price or within the tolerance range will get cancelled. It won’t get filled at some other price outside the range
  • Unfilled orders won’t continue working. Use a limit order to do that


You must have enough available cash in your account to cover the cost of buying or selling at the furthest point in the tolerance range. If you get filled at less than that, you will only risk the amount based on your actual fill.


Your order ticket will have some new features:

  • First of all, you’ll now see a drop-down menu that lets you choose between a limit order and market order.
  • Your maximum loss will now reflect the maximum you could lose if you get filled at the extreme of the tolerance range. Once you are filled, you’ll see the actual cost, which may be less than that maximum.

Is Nadex regulated?

Nadex is subject to regulatory oversight by the Commodity Futures Trading Commission (CFTC). The mission of the CFTC is to protect market users and the public from fraud, manipulation, and abusive practices related to the sale of commodity and financial futures and options, and to foster open, competitive, and financially sound futures and option markets.

Who owns Nadex?


Nadex is a wholly owned subsidiary of IG Group, a UK-based derivatives trading company. Find out more About Us

Where are my funds held?

Member funds on deposit with Nadex are held in segregated bank accounts at BMO Harris Bank and Fifth Third Bank in accordance with CFTC Regulations.


BMO Harris, headquartered in Chicago, is a leader in providing financial services to the futures industry. BMO Harris is an integrated financial service organization providing more than one million personal, business and corporate clients with banking, lending, investing and wealth management solutions. www.bmoharris.com


Fifth Third is a diversified financial services company with more than $139 Billion in assets and is a leader in providing financial services to the futures industry. Fifth Third provides financial services and solutions for more than 1.6MM clients in the personal, business banking, corporate banking and wealth management segments. www.53.com


Is my personal data safe and private?

Nadex takes the security of your personal information very seriously. We use physical, electronic, and procedural safeguards that meet or exceed industry standards. We do not sell or provide your information to anyone other than our service partners (such as our settlement banks) and as required by law or regulation, and we restrict access to authorized personnel and service partners who have legitimate business requirements.

What are Bitcoins?
Bitcoin is a type of crypto-currency in which encryption techniques are used to regulate the generation of units of currency and verify the transfer of funds, operating independently of a central bank.


Can I fund and/or receive Bitcoin from Nadex?
No, Nadex does not allow deposits or payments in bitcoin. Nadex Bitcoin binary options are only speculative trades on the underlying value of the currency.


How is the value of Nadex Bitcoin binary options determined?
Nadex Bitcoin binary options are based off the Tera® Bitcoin Price Index.


What time do the daily binary options reopen for trading?

Please check our contracts specs page. 


Does Nadex offer spread contracts on Bitcoins?
No, Nadex only offers Bitcoin binary options.

When does the Fee Holiday bonus offer expire?

The fee holiday is now a permanent offer to new Nadex members.


I'm already a Nadex member. Can I get the Fee Holiday?

If you have not funded your account for the first time you are still eligible to receive the Fee Holiday.


Do I get more free trading days if I make a larger deposit? How much?

These are the 1st initial deposit amounts and the number of free trading days:


1st Initial Deposit # of Free Trading Days
$100 1
$500 2
$1,000 3
$5,000 4
$10,000 5


How long is a trading day?

A trading day is defined as the 23 hours between market open and market close (6pm to 5pm Eastern time the following day).


If I place my first order near the end of one trading day, do I still get 23 hours?

No, you’ll receive only the remainder of that trading day.


How do I receive the Fee Holiday?

First, you’ll need to open a Nadex account. If you already have a Nadex account you have not funded, login to fund for the first time to receive the Fee Holiday. The platform will tell you how many days you have left after you place your first order.


If I have more than one day of free trading, can I select which days I can do my free trading?

Unfortunately, no. Your free trading period starts when you place your first order and is continuous.


What qualifies as free trading?

By free trading, we mean you won't be charged any exchange fees (trading or settlement fees).

How does Nadex provide income tax related information?

Nadex provides information on Form 1099-B to help you with your income tax compliance requirements. The information provided is based on your activity on Nadex. Per the CFTC, Nadex’s instruments are considered “commodity options” categorized as “swaps” for regulatory purposes. This may or may not be consistent with IRS categorization for tax purposes. Further, the information contained in the Form 1099-B may not be applicable to or suitable for the individuals' specific circumstances or needs and may require consideration of other matters. Accordingly, we suggest strongly that you consult with your personal tax advisor before making any filings with the IRS.


When should I expect to receive my 1099-B?

In general, Form 1099-B and the related frequently asked questions and answers are mailed to members no later than February 15th (or next business day if the 15th is a holiday or weekend) of the year following the calendar year in which the activity took place.