How do I open a Nadex account? What is multi-factor authentication? Can I try the Nadex platform before opening an account? Can I log in to my live and demo accounts at the same time? Can I change my login details? I'm using the correct login details, but nothing is happening? What happens if I enter an incorrect password? Which countries does Nadex accept applications from? Is my personal data safe and private? What is the settlement value of Nadex contracts? How is the expiration value of a Nadex contract calculated? Can account managers trade or manage my account for me? Why are my orders being cancelled? Who is on the other side of my trade?

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What happens if I've forgotten my login details?

Use this form to reset your password or retrieve your username. If you need further assistance, please email customerservice@nadex.com.

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MORE ON MY ACCOUNT

How do I open a Nadex account? What is multi-factor authentication? Can I try the Nadex platform before opening an account? Can I log in to my live and demo accounts at the same time? Can I change my login details? I'm using the correct login details, but nothing is happening? What happens if I enter an incorrect password? Which countries does Nadex accept applications from? Is my personal data safe and private? What is the settlement value of Nadex contracts? How is the expiration value of a Nadex contract calculated? Can account managers trade or manage my account for me? Why are my orders being cancelled? Who is on the other side of my trade?

Still have questions?